Privacy Policy
Last updated: January 2025
1. Introduction
Medfemme Women's Clinic (“we,” “our,” or “us”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website medfemme.in or use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, phone number, email address, age, and medical history provided through appointment forms or during consultations.
- Medical Information: Health records, treatment history, test results, and other medical data necessary for providing healthcare services.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
- Device Information: Browser type, operating system, IP address, and device type for analytics and security purposes.
3. How We Use Your Information
We use collected information for the following purposes:
- To schedule and manage appointments.
- To provide medical consultations, diagnosis, and treatment.
- To communicate with you regarding your health and appointments.
- To improve our website, services, and patient experience.
- To comply with legal and regulatory requirements.
- To send relevant health information and updates with your consent.
4. Information Sharing and Disclosure
We respect the confidentiality of your personal and medical information. We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent.
- With healthcare providers involved in your treatment.
- When required by law or to protect our legal rights.
- With service providers who assist us in operating our website and clinic operations (e.g., WhatsApp for appointment confirmations).
5. Data Security
We implement appropriate technical and organizational measures to protect your personal and medical information against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted communications, and strict access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal and medical information.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal retention requirements.
- Withdraw consent for communications at any time.
- File a complaint with relevant data protection authorities.
7. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites (such as Google Maps and WhatsApp). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Medfemme Women's Clinic
7/198 - A, Anand Bazar, Khalasi Line, Swaroop Nagar, Kanpur, Uttar Pradesh 208002
Phone: +91 7309038872
Email: info@medfemme.in
